Ikarao does fully respect intellectual property rights of third parties and has a strict zero-tolerance policy against any counterfeit and/or infringement of intellectual property.
We do regularly review the listings in our website in order to avoid any possible intellectual property infringement. If any listing is found to violate Ikarao’s policy, it will be removed.
Although we strive to avoid selling any infringing products on our site, there are times when we are unable to detect or identify IP infringement. That is why we strongly encourage our customers or IPR holders to cooperate with us. In this sense, if you believe that your intellectual property rights have been infringed, we urge you to let us know about it and to follow our complaint procedure.
Eligible complaints include:
Procedure of complaint:
You can start a complaint by submitting ”a Notice of Claiming Infringement“. The Notice can be submitted to us by email: support@ikarao.com. Upon receipt of your Notice, we will conduct a fast internal investigation, and should your complaint be accepted, we will take actions against the alleged infringing listing/s accordingly.