Before reaching out to our support team, we recommend checking our FAQ page.
Chances are, you'll find the solution you're looking for there.
Whatever you need, we're here to help.
Email:support@ikarao.com
Phone: +1 302 367 7033
(8:00 AM - 4:00 PM Pacific Time)
Your feedback is incredibly important to us. Kindly allow us up to 12 hours/days to provide a thoughtful response.
1. Please fill out this form if you have any after-sales product questions.
2. If you have any other questions please email support@ikarao.com.
3. Click here to get the quick start video of Ikarao machine.
4. Frequently Asked Question , please click here.
5. 6 Months of KaraFun VIP, on the house. Enjoy 6 months of premium karaoke for FREE. Simply open the KaraFun app on your iKarao device and sign up—your VIP status will activate automatically. Note: Please ensure the app is updated to the latest version (no update prompts should appear) before registering to enable instant activation.
Please Note
1. 6 months VIP is limited to newly registered karafun accounts. Activation is limited to the latest version of the ikarao system.
3. Your machine is not the latest version at the moment, we need to upgrade it manually. Please do not register a karafun account now.
☺️Thank you very much!
