Whatever you need, we're here to help.
Email:support@ikarao.com
Before reaching out to our support team, we recommend checking our FAQ page.
Chances are, you'll find the solution you're looking for there.
Hi my friend!
I'm Stella from base Hong Kong IKarao and we often work with a 12 hour time difference.
Our CEO insists that we value every customer's feedback. I check email from 8am-8pm.
1. Please fill out this form if you have any after-sales product questions.
2. If you have any other questions please email support@ikarao.com.
3. Click here to get the quick start video of Ikarao machine.
4. Frequently Asked Question , please click here.
5. We offer all customers 6 months of FREE KaraFun VIP (worth $60)!
Just send a photo of your IKarao device’s “About” page (Settings > About) to support@ikarao.com.
Please Note
1. This is the latest new benefit agreed with karafun and we are currently hoping to find some consumers to try out the new benefit.
2. 6 months VIP is limited to newly registered karafun accounts. Activation is limited to the latest version of the ikarao system.
3. Your machine is not the latest version at the moment, we need to upgrade it manually. Please do not register a karafun account now.
☺️Thank you very much!
